The impact of the new coronavirus disease, COVID-19, is being felt all over the world. With lots of information being distributed, it’s important to receive and share accurate information, so that you can take the necessary steps to keep yourself and your clients safe and healthy.
We know you may want to communicate with your clients about the global COVID-19 pandemic, as it continues to influence our way of life and how you do business. That’s why we have drafted a template for you to copy and paste into your own email messaging at no cost.
As a reminder, Carriers have not distributed information quite yet regarding how they will specifically be handling topics such as unable to pay premiums, employees who have had hours cut, decreasing Employer Contribution, etc. As soon as this information is released, we/I will keep you updated.
Please use the information below as a template for communicating with your clients after customizing for your business:
We are/I am committed to helping you as you continue to help your customers during this time of uncertainty. Believe me/us when I/we say how important access to health care is right now – for you, your employees, and their enrolled dependents.
If you have a question or a request, we are/I am happy to set up a phone call or online meeting. Please call <enter phone number> or send an email to <enter email address>.
If you have COVID-19 questions specific to your health insurance carrier, we/I encourage you to visit your health plan’s website. Carriers are constantly updating their websites with the latest information on coronavirus and I will continue to keep you posted as well.
Stay healthy and be safe.
Thank you,
Sincerely,
<Enter Your Name>
