Turnaround time is the estimated amount of time necessary to complete a print job, including printing, cutting, mail services (address, postage, etc.) and other post-print processing, as well as packing your orders for shipping.
We state printing turnaround times in business days. There is no production or shipping on Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, while printing turnaround time includes printing, cutting, and mail services, it does not include design, mailing, or shipping transit times. You should allow additional business days for delivery based on the shipping method you selected.
The turnaround period does not begin when you first upload your files. The turnaround time officially starts when all of the following have occurred:
- Full payment has been received.
- Approval has been obtained for the artwork to be printed (via a proof).
From the time your order is placed, Broker Pop will send a proof to you in 24-48 hours.
Once the proof is approved, the following production timing and shipping schedules will apply:
Business Cards
3 production business days + 1 business day ground shipping (within CA)
Total of 4 business days after proof approval
Flyers
3 production business days + 1 business day ground shipping (within CA)
Total of 4 business days after proof approval
Postcards (no mailing services)
5-7 production business days + 1 business day ground shipping (within CA)
Total of 6-8 business days after proof approval
Direct Mail Postcard
3-4 production business days + 3 mail services business days + 1 business day ground shipping (to PO) + time it takes for the post office to automate and mail your postcards
Total of 8-11 business days after proof approval
Thank You Cards/Envelopes
6 production business days + 1 business day ground shipping (within CA)
Total of 7 business days after proof approval
Pens
10 production business days + 5 business days shipping (to CA)
Total of 15 business days after proof approval
Notepads (small and large sizes)
7 production business days + 5 business days shipping (to CA)
Total of 12 business days after proof approval
Antibacterial Hand Sanitizer Gel
5 production business days + 1 business day ground shipping (within CA)
Total of 6 business days after proof approval
Protective Cotton Face Mask
10-12 production business days + 2 business days ground shipping (within CA)
Total of 12-14 business days after proof approval
How Do I Avoid Unexpected Delays?
- Know when the turnaround period begins.
- Leave time for shipping and mailing.
- Respond to proofs in a timely manner (same day).
- Include weekends and holidays in your delivery estimates.
- Don’t wait until the last minute.
Remember these key points in your next order for a smooth transaction and properly estimated project deadlines. If you have further questions, you can contact us at askus@brokerpop.com or (714) 712-0322.